Alpine Access: Work at Home Companies

Alpine Access are a company based in the US and Canada who hire work at home staff.

UPDATE: NO LONGER OPERATING UNDER THIS NAME

In business since 1998, well-established across several states as a company who hire homeworkers. Alpine Access have many Fortune 500 companies as their clients and have won awards for their home-based telephone customer support business model.

Name of Company: Alpine Access

Work at Home Jobs: Customer Care Professionals (CCP)

Job Description & Duties To receive inbound customer service calls on behalf of a variety of clients for Alpine Access. You’ll be taking telephone orders for a huge range of products and services, as well as providing assistance and information for existing orders.

Alpine Access Job Requirements:
In order to work at home for Alpine Access, you’ll need the following skills and equipment:

High Speed Internet/Broadband
A pleasant and professional telephone manner
Windows XP with Service Pack 2 or higher or Windows Vista
PC sound card and speakers/headset
A fixed telephone purely for work with Alpine Access. Cordless phones and cell phones aren’t good enough. You should have the ability to disable call waiting while you are working.
A corded Headset (not wireless)
A quiet work environment, where you will be uninterrupted

Company Background:

Alpine Access is one of the leading home-based customer care companies offering work at home jobs to teleworkers. Established nearly 15 years ago, Alpine Access has consistently offered good jobs to people who want to work at home and have gained a good reputation for providing high quality telephone customer care services to their clients.

With Alpine Access you’ll be employed by the company, as an employee. Alpine Access provide many employee benefits.

Duties As a part of the Alpine Access Customer care Professionals team, you’ll be responsible for receiving inbound telephone calls from customers and potential customers who need help to place a new order, or who have a query on an existing order. Queries will range from product information to explanations of the buying process.

Qualifying for a Job with Alpine Access

Once you have registered with Alpine Access, you will need to complete an online assessment for the job that you are applying for. You’ll also need to supply details of when you’d be available to work. Alpine Access will then let you know which roles they have that fit your skills and the hours you wish to work.

The next stage is for you to create a profile on their system and to take a basic skills test. Having completed this stage, the next stage is to have a telephone interview with a hiring manager from Arise Access, after which time they will make job offers.

Countries and Regions

Countries: Canada and US
Alpine Access usually only hire customer service staff in the following US States:

Arizona, AZ
Colorado, CO
Texas, TX
Utah, UT
Wisconsin, WI
Indiana, IN
Michigan, MI
New York, NY
North Carolina, NC
South Carolina, SC
Georgia, GA
Florida, FL
Pennsylvania, PA
Tennessee, TN

However, you should check with Arise to confirm if they are currently hiring staff in your state – or even if your state is about to be added to their list.

Charges and Fees

Although they are a legitimate company, Arise Access have had to start charging a small $45.00 fee to cover their costs of background checking and a credit check.